Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.
Frequently Asked Questions
Mistake: Failure to train staff.
Mistake: Poor integration with other systems
Mistake: Not using trend data and analytics.
Q: Can I override controls without tracking?
Mistake: Ignoring ongoing Optimization and Monitoring Based Commissioning (MBCx)
Q: Should you schedule your equipment to start early so it reaches setpoint by the time occupants arrive?
Q: Does demand limiting work by shutting off equipment during peak demand periods?
Q: Can a VRF recover after a night set back by running 24/7?
Q: Is scheduling everything off after hours enough?
Q: Does lowering setpoints always save energy?
Q: Can I set and forget a BAS?
Q: Does installing a BAS automatically save energy?
Q: Can you upgrade older legacy systems?
Q: Do you provide user training after installation?
Q: Can we phase implementation over time or does it need to be done all at once?
Q: What industries do you work with?
Q: Can you provide reporting or analytics for energy usage and system performance?
Q: How energy efficient are your solutions?
Q: Do you offer remote monitoring or cloud-based access?
Q: Can you provide design-build services or do you only install specified systems?
Q: What geographic areas do you serve?
Q: Can you help during retrofit or renovation projects?
Q: Do you coordinate with other trades during construction?
Q: What is the benefit of involving a controls contractor early in a project?
Q: How long does integration take?
Q: How do I get support or service after installation?
Q: Is your system scalable for future growth?
Q: What are the benefits of a fully integrated BAS?
Q: Do I need to replace my current system to work with yours?
Q: Do you support integration with third-party or legacy systems?
Q: Can CSC integrate with my existing building automation system?
Q: When does a controls contractor start working on a project?
Q: What made you choose the systems you represent?
Q: Can you support our existing system?
FAQ Submission
DISCOVER AUTOMATION EXPERTISE
Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.
Need more information?
Contact our team for personalized assistance.
Client Experiences
With the implementation of control systems in critical facilities, there is so much more to consider than just price. Sometimes, we pay more for Control Service Company and the Automated Logic product, but it’s because they are both second-to-none when it comes to reliability. In working with CSC, our clients can be confident the products and processes in place will keep their most precious data and resources protected.
Tim Frank, Burr Computer Environments
Principal & Primary Mechanical Engineer
We selected CSC for two primary reasons: We liked the Automated Logic product, and CSC came across as a company that really cared about its customers. Their customer service has consistently been a top priority, which has been the most refreshing part of this process. Even with several other vendors and companies involved, CSC has always remained at the center of the problem-solving effort.
Kyle Gorrell, Lee’s Summit Schools
Director of Facilities
The Automated Logic product is phenomenal and very user-friendly. Plus, CSC’s customer service is excellent. From personalized on-site training to 24/7 phone support, I know that if I have a problem or can’t figure something out, CSC can help me identify the issue almost immediately and fix it in minutes. It’s really nice to be able to respond to temperature control inquiries from anywhere and make adjustments without having to travel from building to building.
Bill Bell, Douglass County
Maintenance Director
The guys at Control Service Company are there for us any time we need them, no matter the issue. In addition to that, what you see is what you get. Once we sit down and explain our needs, they come up with a tailored solution to meet those needs every time.
Kevin Countryman, Cerner
Senior Facility Manager
