Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.
Frequently Asked Questions
Mistake: Failure to train staff.
Mistake: Poor integration with other systems
Mistake: Not using trend data and analytics.
Q: Can I override controls without tracking?
Mistake: Ignoring ongoing Optimization and Monitoring Based Commissioning (MBCx)
Q: Should you schedule your equipment to start early so it reaches setpoint by the time occupants arrive?
Q: Does demand limiting work by shutting off equipment during peak demand periods?
Q: Can a VRF recover after a night set back by running 24/7?
Q: Is scheduling everything off after hours enough?
Q: Does lowering setpoints always save energy?
Q: Can I set and forget a BAS?
Q: Does installing a BAS automatically save energy?
Q: Can you upgrade older legacy systems?
Q: Do you provide user training after installation?
Q: Can we phase implementation over time or does it need to be done all at once?
Q: What industries do you work with?
Q: Can you provide reporting or analytics for energy usage and system performance?
Q: How energy efficient are your solutions?
Q: Do you offer remote monitoring or cloud-based access?
Q: Can you provide design-build services or do you only install specified systems?
Q: What geographic areas do you serve?
Q: Can you help during retrofit or renovation projects?
Q: Do you coordinate with other trades during construction?
Q: What is the benefit of involving a controls contractor early in a project?
Q: How long does integration take?
Q: How do I get support or service after installation?
Q: Is your system scalable for future growth?
Q: What are the benefits of a fully integrated BAS?
Q: Do I need to replace my current system to work with yours?
Q: Do you support integration with third-party or legacy systems?
Q: Can CSC integrate with my existing building automation system?
Q: When does a controls contractor start working on a project?
Q: What made you choose the systems you represent?
Q: Can you support our existing system?
FAQ Submission
DISCOVER AUTOMATION EXPERTISE
Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.
Need more information?
Contact our team for personalized assistance.
Client Experiences
Great organization who really invests in their clients and participates as a member of a team! Can’t say enough about the work they do, the responsiveness, and the service provided. Top notch in my book! Even participates in our leadership retreat and celebrates with us the beginning of our year! Thank you Control Service Company.
Jim Poplau, Assistant Principal at PHMS
The Automated Logic product is phenomenal and very user-friendly. Plus, CSC’s customer service is excellent. From personalized on-site training to 24/7 phone support, I know that if I have a problem or can’t figure something out, CSC can help me identify the issue almost immediately and fix it in minutes. It’s really nice to be able to respond to temperature control inquiries from anywhere and make adjustments without having to travel from building to building.
Bill Bell, Douglass County
Maintenance Director
We selected CSC for two primary reasons: We liked the Automated Logic product, and CSC came across as a company that really cared about its customers. Their customer service has consistently been a top priority, which has been the most refreshing part of this process. Even with several other vendors and companies involved, CSC has always remained at the center of the problem-solving effort.
Kyle Gorrell, Lee’s Summit Schools
Director of Facilities
Working with Control Service Company on the Tower 2 renovation was an exceptional experience. Their expertise, attention to detail, and commitment to seamless integration played a crucial role in the project’s success. CSC’s proactive approach ensured that our facility remained operational while implementing advanced, energy-efficient solutions tailored to our needs. Their team’s professionalism and dedication to excellence make them a trusted partner for AdventHealth.
Jason Piper
Admin. Director of Planning, Design and Construction
