We understand the critical needs of the utility industry, where reliable and efficient operations are paramount. Our expertise in Building Automation Systems (BAS) ensures seamless integration of fire alarm, security, lighting, and HVAC systems. By implementing advanced control solutions, we enhance safety, energy efficiency, and operational performance, creating a sustainable and resilient environment for utility facilities. Our tailored solutions support the industry’s commitment to delivering essential services with maximum reliability and efficiency.
The graphic front of WebCTRL has made response times much quicker. It seems like such a simple thing, yet no one else is doing it. It’s red, yellow or green; it’s so easy to get it and then drill down into complicated detail as needed to resolve issues. Plus, I can access the information from anywhere and make adjustments. We’re a huge proponent of both Automated Logic and Control Service Company.
Matt Heinrich, Rockhurst University
Associate VP for Facilities & Technology
The Automated Logic product is phenomenal and very user-friendly. Plus, CSC’s customer service is excellent. From personalized on-site training to 24/7 phone support, I know that if I have a problem or can’t figure something out, CSC can help me identify the issue almost immediately and fix it in minutes. It’s really nice to be able to respond to temperature control inquiries from anywhere and make adjustments without having to travel from building to building.
Bill Bell, Douglass County
Maintenance Director
CSC has a phenomenal phone support system, and 90% of the time the engineer can fix the problem before he hangs up the phone. Plus, I can log into the system remotely, which saves both time and resources on service calls, and typically resolve any issue within 15 to 20 minutes. Between the energy savings we’ve achieved and increased patient satisfaction due to facility comfort, it’s a real win-win. I don’t see how we could have achieved our Energy Star rating without such an efficient system and such effective support.
Stacy Siebert, St. Mary’s Medical Center
Facilities Manager
We selected CSC for two primary reasons: We liked the Automated Logic product, and CSC came across as a company that really cared about its customers. Their customer service has consistently been a top priority, which has been the most refreshing part of this process. Even with several other vendors and companies involved, CSC has always remained at the center of the problem-solving effort.
Kyle Gorrell, Lee’s Summit Schools
Director of Facilities
