Frequently Asked Questions

Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.

Mistake: Failure to train staff.

Operators who don’t understand BAS logic often make changes or use manual overrides that could increase energy or occupant discomfort.

Q: Can I set and forget a BAS?

A: BAS requires continuous monitoring, tuning, and updates. Seasonal changes, occupancy shifts, and equipment aging demand adjustments.

Q: What industries do you work with?

A: We work across a range of industries, including education, government, healthcare, corporate, industrial facilities, and more! Check out our Case Studies for comparable projects.

Q: How energy efficient are your solutions?

A: Our systems are designed for efficiency. With integrated HVAC, lighting, and security controls, you can reduce energy use, improve performance, and meet sustainability goals.

Q: What geographic areas do you serve?

A: We primarily serve the Midwest region, including Missouri and Kansas, but we’re open to discussing projects outside this area depending on scope and scale.

Q: How long does integration take?

A: Timelines vary depending on project size and existing infrastructure, but we work closely with your team to ensure minimal disruption and efficient deployment.

Q: What made you choose the systems you represent?

A: We’ve selected trusted, industry-leading platforms—Automated Logic for HVAC control, Crestron for lighting, Gallagher for security, Hanwha for CCTV, and Edwards for fire alarm—because of their reliability, innovation, and seamless…

Q: Can you support our existing system?

A: In some cases, yes. It depends on the type of system you have and whether it’s compatible with our solutions. Please contact us to discuss your specific setup.

FAQ Submission

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Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.

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Client Experiences

It is because of people like [Chris Minton] that Archie has been able to provide a daycare for our community.  [Control Service Company’s] generosity and hard work are appreciated beyond words.

– Dr. Michelle Wityk- Superintendent of Archie R-V School District

We selected CSC for two primary reasons: We liked the Automated Logic product, and CSC came across as a company that really cared about its customers. Their customer service has consistently been a top priority, which has been the most refreshing part of this process. Even with several other vendors and companies involved, CSC has always remained at the center of the problem-solving effort.

Kyle Gorrell, Lee’s Summit Schools
Director of Facilities

Tony and the entire CSC team were great to work with on the OPH Mental Health project. Tony was always responsive; weather it was a quick phone call or a trip to our office to go over things with me, I could always count on him to get the information I needed quickly. Controls work is so involved; there are so many moving pieces, but the field team was always working seamlessly with our team to keep the project moving along.

Lauren Titzman, Project Manager
P1 Group

With the implementation of control systems in critical facilities, there is so much more to consider than just price. Sometimes, we pay more for Control Service Company and the Automated Logic product, but it’s because they are both second-to-none when it comes to reliability. In working with CSC, our clients can be confident the products and processes in place will keep their most precious data and resources protected.

Tim Frank, Burr Computer Environments
Principal & Primary Mechanical Engineer