Frequently Asked Questions

Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.

Mistake: Failure to train staff.

Operators who don’t understand BAS logic often make changes or use manual overrides that could increase energy or occupant discomfort.

Q: Can I set and forget a BAS?

A: BAS requires continuous monitoring, tuning, and updates. Seasonal changes, occupancy shifts, and equipment aging demand adjustments.

Q: What industries do you work with?

A: We work across a range of industries, including education, government, healthcare, corporate, industrial facilities, and more! Check out our Case Studies for comparable projects.

Q: How energy efficient are your solutions?

A: Our systems are designed for efficiency. With integrated HVAC, lighting, and security controls, you can reduce energy use, improve performance, and meet sustainability goals.

Q: What geographic areas do you serve?

A: We primarily serve the Midwest region, including Missouri and Kansas, but we’re open to discussing projects outside this area depending on scope and scale.

Q: How long does integration take?

A: Timelines vary depending on project size and existing infrastructure, but we work closely with your team to ensure minimal disruption and efficient deployment.

Q: What made you choose the systems you represent?

A: We’ve selected trusted, industry-leading platforms—Automated Logic for HVAC control, Crestron for lighting, Gallagher for security, Hanwha for CCTV, and Edwards for fire alarm—because of their reliability, innovation, and seamless…

Q: Can you support our existing system?

A: In some cases, yes. It depends on the type of system you have and whether it’s compatible with our solutions. Please contact us to discuss your specific setup.

FAQ Submission

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DISCOVER AUTOMATION EXPERTISE

Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.

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Client Experiences

The difference is night and day. On the floors with the new BAS, everything runs automatically—I don’t have to touch a thing. The old system was inefficient and required constant attention. I’m glad CSC and the P1 team are here; they’ve been great.

Thomas Santillan, KC City Hall Facilities Superintendent

I know I’m not Control Service Company’s biggest customer, but they always treat me like I am their number one customer. Because Stan was a facilities manager, he understands my challenges and speaks my language. CSC has provided outstanding customer service and technology that eliminates my headaches while improving efficiency and Ceva’s bottom line.

Mark Potts,
Director of Facilities

Service after the sale is what truly makes CSC stand out from their competitors. By working with them, we’re given the freedom to be as autonomous as we want to be in house, yet we have the confidence and comfort of knowing they’re always there if we need them.

Bruce Gibson, Lee’s Summit Schools
HVAC Controls Supervisor

The Control Service Company team was comprised of good, knowledgeable professionals who were always willing and available to make adjustments throughout the life of the project. Not only are they more responsive than our former controls contractor, they have a better understanding of facilities operations in general and how their services impact other aspects of a client’s business..

Don Layne, BCBS KC
Operating Engineer