Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.
Frequently Asked Questions
Mistake: Failure to train staff.
Mistake: Poor integration with other systems
Mistake: Not using trend data and analytics.
Q: Can I override controls without tracking?
Mistake: Ignoring ongoing Optimization and Monitoring Based Commissioning (MBCx)
Q: Should you schedule your equipment to start early so it reaches setpoint by the time occupants arrive?
Q: Does demand limiting work by shutting off equipment during peak demand periods?
Q: Can a VRF recover after a night set back by running 24/7?
Q: Is scheduling everything off after hours enough?
Q: Does lowering setpoints always save energy?
Q: Can I set and forget a BAS?
Q: Does installing a BAS automatically save energy?
Q: Can you upgrade older legacy systems?
Q: Do you provide user training after installation?
Q: Can we phase implementation over time or does it need to be done all at once?
Q: What industries do you work with?
Q: Can you provide reporting or analytics for energy usage and system performance?
Q: How energy efficient are your solutions?
Q: Do you offer remote monitoring or cloud-based access?
Q: Can you provide design-build services or do you only install specified systems?
Q: What geographic areas do you serve?
Q: Can you help during retrofit or renovation projects?
Q: Do you coordinate with other trades during construction?
Q: What is the benefit of involving a controls contractor early in a project?
Q: How long does integration take?
Q: How do I get support or service after installation?
Q: Is your system scalable for future growth?
Q: What are the benefits of a fully integrated BAS?
Q: Do I need to replace my current system to work with yours?
Q: Do you support integration with third-party or legacy systems?
Q: Can CSC integrate with my existing building automation system?
Q: When does a controls contractor start working on a project?
Q: What made you choose the systems you represent?
Q: Can you support our existing system?
FAQ Submission
DISCOVER AUTOMATION EXPERTISE
Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.
Need more information?
Contact our team for personalized assistance.
Client Experiences
John Crownhart was incredibly responsive and produced outstanding work, and his entire team exhibited just as much confidence and professionalism. I really didn’t think the museum would be able to save that much energy, but once we began using the environmental index tool effectively, we saw some incredible results. Ultimately, the art was the customer and the right control systems are critical for preserving it. For me personally, I was so impressed with Control Service Company I took a job there!
Stan Chandler,
Former Director of Operations for The Nelson-Atkins Museum
I’ve been fortunate to work with Control Service Company for a number of years. My first first interactions with CSC was in Kansas where I was impressed with the company in providing support for our aging systems while providing service to our new products. When I moved to Pleasant Hill, we were transitioning to using CSC implemented Automated Logic across the district. We have a variety of units and CSC worked miracles in providing service for us. Our facilities department raves about their professionalism and customer service. The fact that CSC can troubleshoot remotely provides savings in time and efficiency.
On another note, CSC has been integral in providing a location (and food) for our administrative retreats. We appreciate so much the fact that we have a superior facility where we can set goals and team build without the hindrance of interruptions. We will gladly recommend CSC to any company and/or school district.
Dr. Wayne Burke, Superintendent of Pleasant Hill R-lll
I know I’m not Control Service Company’s biggest customer, but they always treat me like I am their number one customer. Because Stan was a facilities manager, he understands my challenges and speaks my language. CSC has provided outstanding customer service and technology that eliminates my headaches while improving efficiency and Ceva’s bottom line.
Mark Potts,
Director of Facilities
The graphic front of WebCTRL has made response times much quicker. It seems like such a simple thing, yet no one else is doing it. It’s red, yellow or green; it’s so easy to get it and then drill down into complicated detail as needed to resolve issues. Plus, I can access the information from anywhere and make adjustments. We’re a huge proponent of both Automated Logic and Control Service Company.
Matt Heinrich, Rockhurst University
Associate VP for Facilities & Technology
