Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.
A: VRF systems do not need to operate 24/7 to recover from a night setback. With proper configuration, they can recover effectively. However, significant setbacks are not recommended, as VRF systems typically require more time to reach setpoint conditions unless supplemental heating is available.
Faulty or dirty sensors and equipment can cause incorrect control, leading to inefficient operation and increased costs. Failing to implement or maintain proper equipment schedules in the BAS. Without schedules, HVAC and lighting systems often run continuously, even during unoccupied periods. This leads to unnecessary energy consumption, increased wear on equipment, and higher utility costs. Proper scheduling ensures systems operate only when needed, aligning with occupancy patterns and business hours.
A: In some cases, yes. It depends on the type of system you have and whether it’s compatible with our solutions. Please contact us to discuss your specific setup.
A: A unified BAS reduces energy consumption, simplifies system management, increases occupant comfort, and strengthens building safety through centralized control and real-time data visibility.
A: Our systems are designed for efficiency. With integrated HVAC, lighting, and security controls, you can reduce energy use, improve performance, and meet sustainability goals.
A: Ideally, we’re brought in during the design phase. This allows us to collaborate closely with mechanical and electrical engineers to ensure consistency, efficiency, and seamless integration across your building systems.
A: Early involvement helps streamline system design, reduce change orders, and ensure that the building automation system supports all mechanical, electrical, and operational goals from the start.
A: We work across a range of industries, including education, government, healthcare, corporate, industrial facilities, and more! Check out our Case Studies for comparable projects.
A: We offer ongoing support and maintenance to ensure your systems continue operating smoothly. Our local team is available for troubleshooting, upgrades, and system optimization. We also offer phone support during business hours.
A: Absolutely. All of the platforms we offer are scalable and designed to grow with your facility’s needs—whether you’re expanding, remodeling, or adding new technologies.
A: We primarily serve the Midwest region, including Missouri and Kansas, but we’re open to discussing projects outside this area depending on scope and scale.
A: Demand limiting typically adjusts or relaxes setpoints (such as temperature or pressure) and sequences loads to reduce energy use without compromising comfort or system integrity. It rarely involves completely shutting down critical equipment, as that could cause operational issues or occupant discomfort.
A: Not necessarily. We specialize in developing solutions which serve your facilities best. Contact us to assess compatibility and integration options.
A: Timelines vary depending on project size and existing infrastructure, but we work closely with your team to ensure minimal disruption and efficient deployment.
A: Optimal Start logic, which calculates the exact time equipment needs to start so the space is at setpoint when scheduled occupancy begins. This prevents unnecessary early run times and saves energy while maintaining comfort.
A: We’ve selected trusted, industry-leading platforms—Automated Logic for HVAC control, Crestron for lighting, Gallagher for security, Hanwha for CCTV, and Edwards for fire alarm—because of their reliability, innovation, and seamless integration with our Building Automation System (BAS). Together, they provide a unified, efficient, and secure building management solution.
A: Some loads (like server rooms or humidity control) need 24/7 operation. Blindly shutting down systems can cause equipment damage or Indoor Air Quality (IAQ) issues.
Many BAS systems receive initial commissioning after installation, but this process is often limited to a single season. Without ongoing Optimization or Monitoring Based Commissioning (MBCx), system performance can drift over time and lead to inefficiencies.
FAQ Submission
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DISCOVER AUTOMATION EXPERTISE
Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.
Great organization who really invests in their clients and participates as a member of a team! Can’t say enough about the work they do, the responsiveness, and the service provided. Top notch in my book! Even participates in our leadership retreat and celebrates with us the beginning of our year! Thank you Control Service Company.
Jim Poplau, Assistant Principal at PHMS
The graphic front of WebCTRL has made response times much quicker. It seems like such a simple thing, yet no one else is doing it. It’s red, yellow or green; it’s so easy to get it and then drill down into complicated detail as needed to resolve issues. Plus, I can access the information from anywhere and make adjustments. We’re a huge proponent of both Automated Logic and Control Service Company.
Matt Heinrich, Rockhurst University
Associate VP for Facilities & Technology
We selected CSC for two primary reasons: We liked the Automated Logic product, and CSC came across as a company that really cared about its customers. Their customer service has consistently been a top priority, which has been the most refreshing part of this process. Even with several other vendors and companies involved, CSC has always remained at the center of the problem-solving effort.
Kyle Gorrell, Lee’s Summit Schools
Director of Facilities
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