Frequently Asked Questions

Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.

Mistake: Failure to train staff.

Operators who don’t understand BAS logic often make changes or use manual overrides that could increase energy or occupant discomfort.

Q: Can I set and forget a BAS?

A: BAS requires continuous monitoring, tuning, and updates. Seasonal changes, occupancy shifts, and equipment aging demand adjustments.

Q: What industries do you work with?

A: We work across a range of industries, including education, government, healthcare, corporate, industrial facilities, and more! Check out our Case Studies for comparable projects.

Q: How energy efficient are your solutions?

A: Our systems are designed for efficiency. With integrated HVAC, lighting, and security controls, you can reduce energy use, improve performance, and meet sustainability goals.

Q: What geographic areas do you serve?

A: We primarily serve the Midwest region, including Missouri and Kansas, but we’re open to discussing projects outside this area depending on scope and scale.

Q: How long does integration take?

A: Timelines vary depending on project size and existing infrastructure, but we work closely with your team to ensure minimal disruption and efficient deployment.

Q: What made you choose the systems you represent?

A: We’ve selected trusted, industry-leading platforms—Automated Logic for HVAC control, Crestron for lighting, Gallagher for security, Hanwha for CCTV, and Edwards for fire alarm—because of their reliability, innovation, and seamless…

Q: Can you support our existing system?

A: In some cases, yes. It depends on the type of system you have and whether it’s compatible with our solutions. Please contact us to discuss your specific setup.

FAQ Submission

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Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.

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Client Experiences

The graphic front of WebCTRL has made response times much quicker. It seems like such a simple thing, yet no one else is doing it. It’s red, yellow or green; it’s so easy to get it and then drill down into complicated detail as needed to resolve issues. Plus, I can access the information from anywhere and make adjustments. We’re a huge proponent of both Automated Logic and Control Service Company.

Matt Heinrich, Rockhurst University
Associate VP for Facilities & Technology

Working with Control Service Company on the Tower 2 renovation was an exceptional experience. Their expertise, attention to detail, and commitment to seamless integration played a crucial role in the project’s success. CSC’s proactive approach ensured that our facility remained operational while implementing advanced, energy-efficient solutions tailored to our needs. Their team’s professionalism and dedication to excellence make them a trusted partner for AdventHealth.

Jason Piper
Admin. Director of Planning, Design and Construction

Over the years CSC has helped solve a myriad of complex HVAC problems at multiple facilities and critical facilities I’ve been involved with. They can handle anything you give them, from small problems to giant projects multimillion dollar projects….you get the same great customer service every time!

– Kevin Waite- Lead Data Center Engineer at US Bank (LinkedIn)

The Control Service Company team was comprised of good, knowledgeable professionals who were always willing and available to make adjustments throughout the life of the project. Not only are they more responsive than our former controls contractor, they have a better understanding of facilities operations in general and how their services impact other aspects of a client’s business..

Don Layne, BCBS KC
Operating Engineer