Q2 Insights

Q2 Insights 2025

At Control Service Company (CSC), growth isn’t just something we track—it’s something we live. As a leading building automation company in the Midwest, our momentum through Q2 2025 has been remarkable. But this isn’t growth for growth’s sake. It’s purpose-driven, values-led, and powered by the trust of our clients.

As our CEO Tracy Dorman shared in our recent all-hands meeting:

We have momentum, and that’s something to embrace and be proud of—not shy away from.

From expanding headcount and departments to refining our internal systems and diversifying our services, every step forward is intentional.

Our mission

Our mission is simple: to help people and facilities by creating custom, innovative building automation solutions while cultivating lasting relationships. That purpose is supported by our core values:

  • Integrity and honesty
  • Innovation and adaptability to change
  • Providing individualized service and value
  • Passion for what we do—and having fun doing it
  • A drive to be the best and continually improve

We aren’t just hiring to grow—we are hiring to strengthen our culture. We don’t chase trends—we build what lasts. And we don’t cut corners—we refine our processes, invest in training, and scale sustainably. Tracy put it best:

“Growth that aligns with our core values and protects what makes this company great—that means staying true to who we are and what got us here.”

Supporting Our Clients in Every Way, and Through Every Need

Through HVAC automation, fire and security solutions, lighting controls, or service and maintenance, we support our clients by delivering high-performance, future-ready facility systems. We support industries like hospitals, universities, office campuses and public schools—our work is built around creating safer, smarter, and more efficient spaces.

Our support is continuous through every phase of your project—retrofit or design and install, to service, and long-term optimization. Success isn’t just in what we deliver, it’s in how we show up for our clients.

This past quarter, CSC earned multiple industry awards that recognise our commitment to excellence, including:

  • 🏆 ALC North America Dealer of the Year
  • 🏗️ ACHE Project of the Year for AdventHealth Tower 2
  • 💰 ALC $4M Club for Parts Sales
  • 📈 ALC Top Sales for Medium-Size North American Market

These honors reflect more than just milestones, they highlight the trust our clients place in us as a partner and the effort our team puts in to earn those partnerships.

Q2 Conclusion

To our clients, partners, and community—thank you. Your confidence in CSC fuels our continued growth and inspires us to keep raising the bar.

We’re proud of where we are, and even more excited about where we’re going. With offices in Kansas City, Springfield, and Manhattan—and more on the horizon—we’re just getting started.

Let’s keep building the future together.

 “Growth alone isn’t the goal. Responsible, sustainable growth is– and we are achieving it.”

Ready to grow with us?

Contact CSC to learn how we can help optimize your building systems with smart, sustainable solutions