Frequently Asked Questions

Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.

Q: What industries do you work with?

A: We work across a range of industries, including education, government, healthcare, corporate, industrial facilities, and more! Check out our Case Studies for comparable projects.

Q: How energy efficient are your solutions?

A: Our systems are designed for efficiency. With integrated HVAC, lighting, and security controls, you can reduce energy use, improve performance, and meet sustainability goals.

Q: What geographic areas do you serve?

A: We primarily serve the Midwest region, including Missouri and Kansas, but we’re open to discussing projects outside this area depending on scope and scale.

Q: How long does integration take?

A: Timelines vary depending on project size and existing infrastructure, but we work closely with your team to ensure minimal disruption and efficient deployment.

Q: What made you choose the systems you represent?

A: We’ve selected trusted, industry-leading platforms—Automated Logic for HVAC control, Crestron for lighting, Gallagher for security, Hanwha for CCTV, and Edwards for fire alarm—because of their reliability, innovation, and seamless…

Q: Can you support our existing system?

A: In some cases, yes. It depends on the type of system you have and whether it’s compatible with our solutions. Please contact us to discuss your specific setup.

FAQ Submission

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DISCOVER AUTOMATION EXPERTISE

Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.

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Client Experiences

The guys at Control Service Company are there for us any time we need them, no matter the issue. In addition to that, what you see is what you get. Once we sit down and explain our needs, they come up with a tailored solution to meet those needs every time.

Kevin Countryman, Cerner
Senior Facility Manager

John Crownhart was incredibly responsive and produced outstanding work, and his entire team exhibited just as much confidence and professionalism. I really didn’t think the museum would be able to save that much energy, but once we began using the environmental index tool effectively, we saw some incredible results. Ultimately, the art was the customer and the right control systems are critical for preserving it. For me personally, I was so impressed with Control Service Company I took a job there!

Stan Chandler,
Former Director of Operations for The Nelson-Atkins Museum

The Automated Logic product is phenomenal and very user-friendly. Plus, CSC’s customer service is excellent. From personalized on-site training to 24/7 phone support, I know that if I have a problem or can’t figure something out, CSC can help me identify the issue almost immediately and fix it in minutes. It’s really nice to be able to respond to temperature control inquiries from anywhere and make adjustments without having to travel from building to building.

Bill Bell, Douglass County
Maintenance Director

I know I’m not Control Service Company’s biggest customer, but they always treat me like I am their number one customer. Because Stan was a facilities manager, he understands my challenges and speaks my language. CSC has provided outstanding customer service and technology that eliminates my headaches while improving efficiency and Ceva’s bottom line.

Mark Potts,
Director of Facilities

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