Frequently Asked Questions

Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.

Mistake: Failure to train staff.

Operators who don’t understand BAS logic often make changes or use manual overrides that could increase energy or occupant discomfort.

Q: Can I set and forget a BAS?

A: BAS requires continuous monitoring, tuning, and updates. Seasonal changes, occupancy shifts, and equipment aging demand adjustments.

Q: What industries do you work with?

A: We work across a range of industries, including education, government, healthcare, corporate, industrial facilities, and more! Check out our Case Studies for comparable projects.

Q: How energy efficient are your solutions?

A: Our systems are designed for efficiency. With integrated HVAC, lighting, and security controls, you can reduce energy use, improve performance, and meet sustainability goals.

Q: What geographic areas do you serve?

A: We primarily serve the Midwest region, including Missouri and Kansas, but we’re open to discussing projects outside this area depending on scope and scale.

Q: How long does integration take?

A: Timelines vary depending on project size and existing infrastructure, but we work closely with your team to ensure minimal disruption and efficient deployment.

Q: What made you choose the systems you represent?

A: We’ve selected trusted, industry-leading platforms—Automated Logic for HVAC control, Crestron for lighting, Gallagher for security, Hanwha for CCTV, and Edwards for fire alarm—because of their reliability, innovation, and seamless…

Q: Can you support our existing system?

A: In some cases, yes. It depends on the type of system you have and whether it’s compatible with our solutions. Please contact us to discuss your specific setup.

FAQ Submission

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DISCOVER AUTOMATION EXPERTISE

Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.

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Client Experiences

The difference is night and day. On the floors with the new BAS, everything runs automatically—I don’t have to touch a thing. The old system was inefficient and required constant attention. I’m glad CSC and the P1 team are here; they’ve been great.

Thomas Santillan, KC City Hall Facilities Superintendent

Our relationship with CSC has been extremely beneficial for Shawnee Mission Medical Center. From what I hear from my peers, it’s a continual struggle with other control companies. With CSC, we don’t have issues. We have a consistent cost basis and they always show up when we call. There’s no other control company I would recommend.

Bruce Murphy, Shawnee Mission Health
Administrative Director of Facilities and Construction

I’ve worked with Control Service since 2002, first in Louisburg where we transitioned five buildings to Automated Logic and upgraded HVAC systems. When I moved to Pleasant Hill, CSC implemented Automated Logic across the district using energy-saving bonds. What truly sets CSC apart is their service—especially their phone support. Our team can handle routine maintenance while CSC troubleshoots remotely, even making adjustments like actuator timing over the phone. Their responsiveness and expertise make maintaining a robust system simple while ensuring energy savings, cost control, and excellent air quality.

Mike Cleavenger, Pleasant Hill R-III School District Director of Facilities

“After years of fighting negative building pressure, our team was finally able to stabilize the environment thanks to CSC’s system. Our team is now empowered to make changes on the fly without outside intervention.”

– TUKHS Facilities Team