Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.
Frequently Asked Questions
Mistake: Failure to train staff.
Mistake: Poor integration with other systems
Mistake: Not using trend data and analytics.
Q: Can I override controls without tracking?
Mistake: Ignoring ongoing Optimization and Monitoring Based Commissioning (MBCx)
Q: Should you schedule your equipment to start early so it reaches setpoint by the time occupants arrive?
Q: Does demand limiting work by shutting off equipment during peak demand periods?
Q: Can a VRF recover after a night set back by running 24/7?
Q: Is scheduling everything off after hours enough?
Q: Does lowering setpoints always save energy?
Q: Can I set and forget a BAS?
Q: Does installing a BAS automatically save energy?
Q: Can you upgrade older legacy systems?
Q: Do you provide user training after installation?
Q: Can we phase implementation over time or does it need to be done all at once?
Q: What industries do you work with?
Q: Can you provide reporting or analytics for energy usage and system performance?
Q: How energy efficient are your solutions?
Q: Do you offer remote monitoring or cloud-based access?
Q: Can you provide design-build services or do you only install specified systems?
Q: What geographic areas do you serve?
Q: Can you help during retrofit or renovation projects?
Q: Do you coordinate with other trades during construction?
Q: What is the benefit of involving a controls contractor early in a project?
Q: How long does integration take?
Q: How do I get support or service after installation?
Q: Is your system scalable for future growth?
Q: What are the benefits of a fully integrated BAS?
Q: Do I need to replace my current system to work with yours?
Q: Do you support integration with third-party or legacy systems?
Q: Can CSC integrate with my existing building automation system?
Q: When does a controls contractor start working on a project?
Q: What made you choose the systems you represent?
Q: Can you support our existing system?
FAQ Submission
DISCOVER AUTOMATION EXPERTISE
Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.
Need more information?
Contact our team for personalized assistance.
Client Experiences
The difference is night and day. On the floors with the new BAS, everything runs automatically—I don’t have to touch a thing. The old system was inefficient and required constant attention. I’m glad CSC and the P1 team are here; they’ve been great.
Thomas Santillan, KC City Hall Facilities Superintendent
Our relationship with CSC has been extremely beneficial for Shawnee Mission Medical Center. From what I hear from my peers, it’s a continual struggle with other control companies. With CSC, we don’t have issues. We have a consistent cost basis and they always show up when we call. There’s no other control company I would recommend.
Bruce Murphy, Shawnee Mission Health
Administrative Director of Facilities and Construction
I’ve worked with Control Service since 2002, first in Louisburg where we transitioned five buildings to Automated Logic and upgraded HVAC systems. When I moved to Pleasant Hill, CSC implemented Automated Logic across the district using energy-saving bonds. What truly sets CSC apart is their service—especially their phone support. Our team can handle routine maintenance while CSC troubleshoots remotely, even making adjustments like actuator timing over the phone. Their responsiveness and expertise make maintaining a robust system simple while ensuring energy savings, cost control, and excellent air quality.
Mike Cleavenger, Pleasant Hill R-III School District Director of Facilities
“After years of fighting negative building pressure, our team was finally able to stabilize the environment thanks to CSC’s system. Our team is now empowered to make changes on the fly without outside intervention.”
– TUKHS Facilities Team
