Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.
Frequently Asked Questions
Mistake: Not using trend data and analytics.
Q: Can you provide reporting or analytics for energy usage and system performance?
Q: Does installing a BAS automatically save energy?
Q: What is the benefit of involving a controls contractor early in a project?
Q: Can you support our existing system?
Q: Do you coordinate with other trades during construction?
Q: Can I set and forget a BAS?
Q: Should you schedule your equipment to start early so it reaches setpoint by the time occupants arrive?
Q: Is scheduling everything off after hours enough?
Mistake: Failure to train staff.
Q: Do you offer remote monitoring or cloud-based access?
Q: Can you help during retrofit or renovation projects?
Q: Does demand limiting work by shutting off equipment during peak demand periods?
Q: Can you upgrade older legacy systems?
Q: How energy efficient are your solutions?
Q: Can I override controls without tracking?
Q: When does a controls contractor start working on a project?
Q: Does lowering setpoints always save energy?
Q: Can we phase implementation over time or does it need to be done all at once?
Q: What geographic areas do you serve?
Q: Can a VRF recover after a night set back by running 24/7?
Q: Can CSC integrate with my existing building automation system?
Q: Is your system scalable for future growth?
Mistake: Poor integration with other systems
Mistake: Neglecting maintenance of sensors and equipment.
Q: Do you support integration with third-party or legacy systems?
Q: How long does integration take?
Q: Do I need to replace my current system to work with yours?
Q: What are the benefits of a fully integrated BAS?
Mistake: Ignoring ongoing Optimization and Monitoring Based Commissioning (MBCx)
Q: Can you provide design-build services or do you only install specified systems?
Q: What industries do you work with?
Q: How do I get support or service after installation?
Q: What made you choose the systems you represent?
FAQ Submission
DISCOVER AUTOMATION EXPERTISE
Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.
Need more information?
Contact our team for personalized assistance.
Client Experiences
The graphic front of WebCTRL has made response times much quicker. It seems like such a simple thing, yet no one else is doing it. It’s red, yellow or green; it’s so easy to get it and then drill down into complicated detail as needed to resolve issues. Plus, I can access the information from anywhere and make adjustments. We’re a huge proponent of both Automated Logic and Control Service Company.
Matt Heinrich, Rockhurst University
Associate VP for Facilities & Technology
CSC made what could have been a stressful project incredibly smooth. Their team communicated clearly, responded quickly, worked efficiently, and over delivered on their promises. We feel confident and secure with the systems now in place. I highly recommend CSC for any size project!”
— Dr. Michelle Wityk, Superintendent, Archie R-V School District
CSC has a phenomenal phone support system, and 90% of the time the engineer can fix the problem before he hangs up the phone. Plus, I can log into the system remotely, which saves both time and resources on service calls, and typically resolve any issue within 15 to 20 minutes. Between the energy savings we’ve achieved and increased patient satisfaction due to facility comfort, it’s a real win-win. I don’t see how we could have achieved our Energy Star rating without such an efficient system and such effective support.
Stacy Siebert, St. Mary’s Medical Center
Facilities Manager
